PRIVACY POLICY

Dahab Beauty Lounge

Last updated: 30th December 2025

Dahab Beauty Lounge is committed to protecting your personal data and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your information in accordance with UK data protection law.

1. Who We Are

Business name: Dahab Beauty Lounge
Operating in: United Kingdom
Contact email: info@dahabbeautylounge.co.uk

We are the data controller responsible for your personal data.

2. Personal Data We Collect

We may collect the following:

Identity data: name
Contact data: email address, telephone number
Booking data: appointment details, selected treatments
Communication data: messages sent via contact forms or email
Technical data: IP address, browser type, device information
Usage data: pages visited, time spent on the website

We do not knowingly collect data from children under the age of 16.

3. How We Collect Data

We collect data when you:

Make a booking via Wix Bookings
Submit a contact form
Opt in to marketing communications (if applicable)
Browse the website (via cookies and analytics tools)

4. How We Use Your Data

Your data is used to:

Manage appointments and provide services
Communicate with you regarding bookings or enquiries
Improve our website, services, and customer experience
Comply with legal and regulatory obligations

5. Lawful Basis for Processing

We process your data under the following lawful bases:

Contract: to fulfil bookings and deliver services
Legitimate interests: to operate and improve our business
Consent: where you have opted in (e.g. marketing)
Legal obligation: where required by law

6. Cookies & Analytics

We use cookies and similar technologies to ensure proper website functionality and to analyse usage. This includes Google Analytics.

You can manage cookie preferences through your browser settings.

7. Data Sharing

We do not sell personal data.

We may share data with trusted third parties where necessary, including:

Wix.com Ltd (website hosting and bookings)
Analytics providers (e.g. Google Analytics)
Legal or regulatory authorities where required

All third parties are required to handle data securely and lawfully.

8. Data Security

We apply appropriate technical and organisational measures to protect your data against loss, misuse, unauthorised access, or disclosure.

9. Data Retention

We retain personal data only for as long as necessary to:

Fulfil bookings and services
Meet legal, accounting, or regulatory requirements

Data is securely deleted when no longer required.

10. Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Request correction or erasure
Restrict or object to processing
Request data portability
Withdraw consent at any time

To exercise your rights, contact us using the details above.

11. Complaints

If you are unhappy with how your data is handled, you may contact us directly. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

12. Updates

This Privacy Policy may be updated from time to time. Any changes will be posted on this page.

Cookies Policy

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help improve functionality, performance, and user experience.

Cookies We Use:

Essential Cookies

Required for the website to function properly, including security and booking features.

Analytics Cookies

Used to understand how visitors interact with the site (e.g. Google Analytics). These cookies help us improve performance and usability.

Managing Cookies

You can control or delete cookies via your browser settings. Disabling cookies may affect site functionality.

Changes

This Cookies Policy may be updated periodically.

Terms & Conditions

About These Terms:

These Terms govern the use of our website and services. By using our website or booking an appointment, you agree to these

Terms:

2. Services

All treatments are subject to availability. We reserve the right to refuse or discontinue services at our discretion.

3. Bookings

Appointments are managed through our online booking system. It is your responsibility to provide accurate information.

4. Cancellations & No-Shows

Cancellation and no-show policies are outlined during the booking process. Failure to attend appointments may result in charges.

5. Payments

Payment terms are confirmed at the time of booking. Prices are subject to change without prior notice.

6. Health & Safety

Clients are responsible for disclosing relevant medical conditions prior to treatment. Dahab Beauty Lounge is not liable for issues arising from undisclosed information.

7. Intellectual Property

All website content, including text and images, is owned by or licensed to Dahab Beauty Lounge and may not be reproduced without permission.

8. Limitation of Liability

We are not liable for indirect or consequential losses arising from use of our website or services, except where prohibited by law.

9. Governing Law

These Terms are governed by the laws of England and Wales.

10. Changes

We may update these Terms at any time. Continued use of the website constitutes acceptance of updated Terms.